New Employee Training

Boudin Bakery sought to revamp its onboarding process by creating comprehensive and interactive training modules that effectively prepare new employees for customer-facing roles.

Year
2025

Client
Boudin Bakery

My role:

Objectives:

Instructional Designer and Producer responsible for content design and interactive media development.

Redesign the onboarding training for new hires.

Develop interactive modules that engage and inform.

Enhance job readiness through immersive learning.

Design process

  1. Outlined the training structure based on floor-level job responsibilities.

  2. Designed learning modules with embedded Storyline games to reinforce key concepts.

  3. Structured lessons for easy navigation and progressive learning.

  4. Collaborated with corporate leadership to confirm procedures and expectations.

Challenges & solutions

  • The absence of in-house learning experts required building everything from scratch.

  • Addressed this by establishing clear design goals and producing joyful, effective assets that matched learner needs.

Outcomes & impact

  • Created a cohesive, scalable training experience tailored to Boudin’s environment.

  • Boosted employee confidence and operational readiness.

Soup&salad module - dine in vs. to go

Soup&salad module - salad assembly activity

Stock the retail table activity
Guidelines for reducing soup waste
Explore salads activity
Learn how a tickets works
Food expo activity

Reflection

  • This project emphasized the power of joyful design and bite-sized gamification in workforce training.

  • It reinforced the importance of aligning content flow with real-world responsibilities to maximize learner impact.